Terms & Conditions
These Terms & Conditions govern your use of the Family&Flats website and the online services made available through it. By using the website, sending an enquiry, submitting property information, or using an authenticated Family&Flats workflow, you agree to use those services in accordance with these terms.
1. Nature of the website and services
Family&Flats provides real estate advisory, property discovery, resale, leasing, property-intake and related support services. Information on the website is intended to help users evaluate options and connect with Family&Flats for further verification and assistance.
2. Property information, pricing and availability
Property details, prices, availability, photographs, floor information, furnishing, possession status and other commercial information may change and should be confirmed before a visit, commitment or transaction. Website content does not by itself create a binding offer, booking or transaction.
3. Independent verification
Users should independently verify documents, approvals, title, measurements, charges, taxes, finance terms and other matters relevant to a property transaction. Family&Flats may assist with coordination and information, but website content is not a substitute for legal, tax, financial or technical advice.
4. Property submissions and enquiries
If you submit property details, photographs, contact information or other material, you confirm that the information is accurate to the best of your knowledge and that you are authorised to share it for the requested purpose. You must not submit unlawful, misleading, infringing or confidential material that you are not entitled to provide.
5. Account and access responsibilities
Where a Family&Flats service requires authentication, access is personal to the verified user and remains subject to the role and permissions assigned by Family&Flats. Users must not attempt to access restricted areas, impersonate another person or bypass security controls.
6. Acceptable use
You may not misuse the website, interfere with its operation, attempt unauthorised access, introduce malicious code, scrape protected information at scale, or use Family&Flats content in a misleading or unlawful manner.
7. Third-party services and links
The website may link to maps, social platforms, communication tools, payment or finance providers, developer websites and other third-party services. Those services are operated under their own terms and policies, and Family&Flats does not control their availability or content.
8. Intellectual property
Unless otherwise stated, the Family&Flats name, website design, original text, graphics and other proprietary website material may not be copied, republished or commercially reused without permission. Third-party names, project names, photographs and marks remain the property of their respective owners.
9. Service limitations
Family&Flats aims to keep the website useful and current, but does not guarantee uninterrupted access or that every item of information will always be complete or error-free. To the extent permitted by applicable law, Family&Flats is not responsible for indirect or consequential loss arising solely from reliance on website information without appropriate verification.
10. Privacy
Personal information is handled in accordance with the Family&Flats Privacy Policy.
11. Changes to these terms
Family&Flats may update these terms when its website, services or operating processes change. The current version will be published on this page with the latest update date.
12. Contact
For questions about these terms, contact Family&Flats at admin@familyandflats.com or through the Contact Us page.